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New references for brake pads and shoes
The current edition of our Information Bulletin concerns the introduction of 18 new references for Protechnic brake pads and 1 new reference for brake shoes. We are constantly expanding our offer, and customers are kept informed about it. We invite you to contact our representatives for more details. The newsletter, in two language versions, is available here.Read more...
Every year the products of Protechnic® become increasingly popular amongst the customers of the whole Europe.
The brand of Protechnic entails products from renown suppliers in the automotive branch. In many cases, these are manufacturers who deliver products for the OE (original equipment).
Spare car parts by Protechnic first appeared in Poland in 2004. Their introduction was a reply to the growing need of the market to give all car users an alternative of a good product at a good price.
Since 6th of May 2005 Protechnic® has been a registered trademark protected by patent law in the territory of the whole Europe. For our customers this is a guarantee of origin and high quality of the products. From the moment of our debut in the Polish market the number of products in the offer of Protechnic has grown continuously.
The foundation of our brand is the full range of spare parts for the brake system supplemented with C.V. joints, water pumps and wiper blades. In order to guarantee the best quality of our products to our recipients, we control them continuously. The control starts even before the product is included in the sales.
The production process is monitored by engineers who make sure constantly that all products meet the European norms. Positive results of their actions are the key indicator of the possibility to introduce a product in the offer of Protechnic.
All parts in the Protechnic offer have product quality certificates and a 3-year warranty (with the exception of car wipers, which are covered by a 2-year warranty).
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We offer high quality products approved by several certificates and laboratory tests.
Protechnic has implemented an annual customer satisfaction survey system that helps us to meet our customers’ expectations and provide them with the highest quality services.
Our comprehensive and objective tests for evaluating customer satisfaction involve analysis of a range of information sources, such as: reports received from customers, complaints, customer satisfaction surveys, the reasons given for not accepting an offer and letters of reference obtained from the customers.
Since 6 May 2005 Protechnic has been a registered trademark protected by patent law in the territory of the whole Europe. For our customers this is a guarantee of origin and high quality of the products.
We have an Integrated Quality and Environment Management System, compliant with the following norms:
Products made by Protechnic© it is not only guarantte of good and safe product but also developed system form support sales.
- Loyalty program
- Exposition materials
- Catalogs, brochures and folders
- PR campaignes